about_us





Austral Mortgage was established in 1992 by Guy and Vicky Edema and has since gained a reputation as being one of Australia’s most professional and friendly mortgage management companies. We have a wealth of experience and expertise in mortgage lending and leasing and always aim to provide the best finance solution for our valued customers.
As a mortgage specialist company, we organise loans for home buyers and property investors. We offer a comprehensive range of loan products that can be tailored to meet your specific borrowing needs. We also have access to some excellent leasing products to complement your borrowing needs.
mfaa
Austral is a long-standing member of the Mortgage & Finance Association of Australia (formerly MIAA) having been fully accredited since 1992. Our company's Managing Director, Vicky Edema, is a past National President of the Association. As a member of the MFAA we endorse its Code of Ethics and will always deliver to you the highest levels of service, integrity and professionalism.

We are also members of Credit Ombudsman Services Limited (COSL). If you are not able to resolve any issue you may have with us, COSL provides you with free access to an independent external dispute resolution process.

cosl 
testimonials




“I never thought I was going to get there! Working long and different hours I just didn’t have the time to do the necessary research to find the right loan for me. I have to say that you guys were a breath of fresh air and made the whole process very simple for me. I will have no hesitation recommending Austral Mortgage to all of my family and friends and look forward to dealing again with you in the near future”.
Police Officer Shane about Austral Mortgage helping refinance his home loan.

“Thanks for everything Austral. The level of service and professionalism displayed by your staff from my initial enquiry until settlement was second to none. It’s so nice to be kept in the picture throughout the whole process. Processing my First Home Buyers Grant application was the icing on the cake for me. I have the luxury of dealing directly with your customer service people now that my loan has settled….I can’t wait”.
Green Keeper Ryan about Austral Mortgage helping finance his first home.

“Your openness and honesty made us feel like we were dealing with someone we had known for years. Being in such a bind as we were, we didn’t think there was a way out of this mess. No more credit cards or personal loans for us for a while at least. By being frank, yet compassionate about our situation Austral made us realise that it wasn’t all doom and gloom. We didn’t honestly think that kind of service existed anymore….you people definitely fly the ‘good old fashion service’ banner very highly indeed….”
Teacher, Jacky and Electrician, Ray about Austral Mortgage helping consolidate their debt.

“Why didn’t I find you people sooner? When I contacted you I was really only looking to refinance to a lender with a better interest rate and lees fees. After talking to one of your loan consultants, Austral Mortgage was able to structure my loan in such a way that I would maximise any tax benefits as well as paying my home loan off faster. I kept asking, ‘what’s the catch? how much more is this going to cost me? The simple answer was nothing. You people definitely offer more than just home and investment loans…..you offer financial solutions. Forget the rest….just talk to Austral!”
Engineer, Peter about Austral Mortgage refinancing home and investment loans.

“Thank you for all your help in all our refinancing and looking after us on such a professional level. Keep up your happy ways! You have been great. P.S. Keep the lavender on your desk for stressful times.”
Site Manager, Joanne about Austral Mortgage refinancing her home and investment loans.

“Many thanks for your exceptional help. Everything you did for me was without hesitation. Austral went beyond the normal level of service. My anxiety was overcome due to your efforts once again.”
Customer Service Representative, Cindy about Austral further advancing her home loan.

 
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Full Member of MFAA
Austral is a member of the Mortgage & Finance Association of Australia (formerly MFAA), the professional body for the mortgage industry. 
 
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PH: 02 9299 1833 / FAX: 02 9299 1874