Customer Care

Quite often in business, an organisation’s constant drive to increase profits results in a neglect of the most valuable asset they have;
YOU – the customer!

Here at Austral Mortgage, we do not intend to allow this to happen.

WE DO CARE

We would really appreciate your thoughts and comments about us, whether it is favourable or not. Is there something we could be doing better?? To make it easy for you, you can either email us at;

customercare@australmortgage.com or call 1300 30 30 99

charter


Referrer Programme

Just a reminder about our ongoing Referrer Reward Programme - if you have relatives or friends that you feel may benefit from our expertise and experience, we will deposit $500.00 into your nominated loan account, or alternatively, if you prefer, Austral will donate $500.00 to a registered charity of your choice upon settlement of your referred loan.  

Join Now to save thousands of dollars off your interest.


 
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Austral provides easy access to Manage your Loan Account Online. Click above to log-in or register for log-in if you haven't already done so. Join Referrer Programme & save $$$ off your mortgage.

 
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Full Member of MFAA
Austral is a member of the Mortgage & Finance Association of Australia (formerly MFAA), the professional body for the mortgage industry. 
 
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PH: 02 9299 1833 / FAX: 02 9299 1874